Built for OEM service networks

One platform from ticket to closure.

ClickNCare connects booking, dispatch, live tracking, spare consumption, closures, and contract visits in a single operating layer for CRM, Admin, and OEM teams.

01Book & assign

Open tickets with product, serial, and nature of work.

02Track & execute

Live engineer movement with spare and remark logging.

03Close & schedule

Complete jobs and keep AMC / CMC / PMS visits on plan.

Core operating layers

Everything between first call and final closure.

The platform is designed around real service-desk work, not generic CRM screens.

01

Complaint lifecycle

Manage open, assigned, hold, repair at service center, closed, cancelled, and happy-call flows with complete history.

  • Service and installation booking
  • Hold and service-center handoff
  • Closure with remarks and history
  • Happy-call follow-up readiness
02

Field force control

Keep engineers productive and visible with wallets, service charges, GPS history, and live map visibility.

  • Engineer profiles and mapping
  • Live location and GPS history
  • Wallet and payout tracking
  • Monthly call performance view
03

Inventory that matches the job

Issue and return stock against real work, with product BOM, serial search, and warehouse ledgers.

  • Issue / return against complaints
  • Product BOM linkage
  • Serial and barcode search
  • Employee-wise stock control
04

Contracts on schedule

Keep AMC, CMC, and PMS visits planned, assigned, and visible on one calendar.

  • Contract visit planning
  • Batch and engineer assignment
  • Unified visits calendar
  • Service history continuity
National field visibility

Engineers on map, across India.

Watch live movement, review GPS history, and keep dispatch decisions grounded in where your team actually is.

GPS
Live tracking See active engineers while calls are in progress.
MAP
History trail Review past routes for accountability and audit.
NET
Network coverage Operate with a clear view of service presence by region.
Engineers on map TRACKING
India map with states

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